We accept the following payment methods at lmshop.sk:
– Bank transfer (SEPA)
– Credit/Debit cards (Visa, Mastercard)
– Payment on delivery (Cash or card)
– Invoice payment for registered business customers (subject to approval)
Delivery options
– Standard delivery within Slovakia (2-3 business days)
– International shipping to EU countries (7-14 business days)
– Pick up at our warehouse (available same day after order confirmation)
Return policy
14-day return policy
You have the right to withdraw from the purchase without giving any reason within 14 days of receiving the goods. To exercise this right:
- Inform us of your decision to return the products
- Send the products back within 14 days of notification
- Products must be unused and in original packaging
- Include all original documentation and accessories
Defective products
We accept returns for defective products:
- Notify us immediately upon discovering the defect
- Provide photos and description of the defect
- We will arrange return shipping at our expense
- Choose between, full refund, product replacement, store credit
Refund processing
– Refunds are processed within 14 days of receiving returned products
– Original payment method will be used for refund
– Shipping costs are refunded only for defective products
– Original delivery charges are not refunded for standard returns
Business customer terms
– Special pricing available for registered business customers
– Extended payment terms available upon approval
– Bulk order discounts
– Dedicated account manager
Contact
For any questions regarding payments, delivery, or returns:
Email: info@lmshop.sk
Address: Tolstého 5, Bratislava – mestská časť Staré Mesto, Slovakia 811 06
Visit our contact page for more information or to submit a return request.